Deskside Services refers to tasks requiring direct interaction with users, either remotely or onsite. Most Deskside tasks can be handled remotely, though a task listed in the remote section may require an onsite visit to complete (for example, an Outlook access issue may be resolved remotely if it’s software-related, but may require an onsite visit for a bad network cable).…

Deskside Services refers to tasks requiring direct interaction with users, either remotely or onsite. Most Deskside tasks can be handled remotely, though a task listed in the remote section may require an onsite visit to complete (for example, an Outlook access issue may be resolved remotely if it’s software-related, but may require an onsite visit for a bad network cable).…